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POSITION TITLE: Director, Business/Referral Development

DEPARTMENT: Marketing

POSITION PURPOSE: Responsible for the management, development and growth of business and referral sources for Idaho Educational Services.

RESPONSIBILITIES: Develops, executes and evaluates strategies and activities detailed in quarterly marketing plans. Consistently meets goals established and outlined in quarterly and annual marketing plans. Identifies potential referral sources; i.e., MHPS, hospitals, support groups, legal/judicial, schools, educational consultants, etc., and develops, manages and grows relationships that result in referrals to the school. Identifies potential funding sources and obtains formal contracting arrangements or agreements with referral sources, which result in referrals to the school. Responsible for effective account management of established and potential funding and referral sources and includes appropriate administrative, clinical, or school-based staff to grow the relationship. Utilizes all communication mediums available including telephone, face-to-face meetings, letters, etc. Proactive in keeping territory mailing lists up-to-date. Consistently manages all travel activities and utilizes the most cost effective means of travel. Manages other expenses appropriately and stays within established quarterly and annual budget. Secures profitable new business opportunities for IES. Effectively communicates information to Regional Representatives, Chief Executive Officer, Western Regional VP about business opportunities. Assists Marketing/Referral Development team, Administration, and School staff in developing professional relationships with contacts. Maintains a professional image and role model and positive, customer-service behavior for customers. Conducts training for school management teams as necessary. Demonstrates the ability to get things done through others who do not have a direct reporting relationship. Coordinates with UHS business development team. Proactively maintains current knowledge of program policies, procedures, admissions criteria etc. Consistently generates required and requested paperwork; i.e. weekly reports, T&Es, quarterly plans, etc. in a timely and accurate manner. Significantly contributes to the improvement of the marketing/admissions team. Demonstrates active participation in problem solving, meetings, conference calls, and day-to-day interaction with the entire department. Consistently uses Customer Oriented Selling (COS) skills and is able to move customer through sales cycle. Demonstrates proficiency and a working knowledge of the ACT software system. Timely database management, which includes keeping current contact information and updates as outlined by Director. Responsible for Company and personal Service Excellence Standards.

QUALIFICATIONS:
Flexible and mature individual displaying accuracy and dependability.
Ability to maintain professionalism and organization in a fast paced environment during all situations.
Ability to handle sensitive and confidential information.
Ability to write and verbally communicate in English.
Excellent ability to read and interpret documents, such as reports, spreadsheets, instruction and procedure manuals.
Excellent ability to define problems, collect data, establish facts, and draw valid conclusions and create resolution.
Working knowledge of English grammar, business formats, and spelling.
Excellent ability to write routine reports, newsletters and correspondence.
Intermediate to advanced computer skills with experience in Microsoft Word and Excel, Website management
Excellent working knowledge of budgetary guidelines and general ledger concepts with ability to complete basic math functions, compute rate, ratio, and percent.
Excellent customer service skills including by person or telephone.
Excellent ability to project plan and manage time.
Excellent ability to work independently as well as in a team environment.
Excellent supervisory skills including hiring, training, evaluating, and coaching.
Demonstrated leadership skills.
Proficient ability to effectively speak before groups of customers, employees, or visitors.
Demonstrated ability to meet deadlines and quotas.
Ability to follow Company policies and procedures.
Ability to work in a safe manner.

EDUCATION: B.S. Degree in Marketing, Business Administration, or a related field; experience with healthcare industry preferred.

LICENSURE/CERTIFICATION: None

EXPERIENCE: Knowledge of, and skills in application of, marketing principles, including product, placement, pricing, and promotion as well as management of sales, advertising and public relations resources. Minimum three years proven marketing and supervisory experience. Completion of sales training program required.

SAFETY REQUIREMENTS: General knowledge of workplace and office safety, including ergonomics and video display screen

PHYSICAL REQUIREMENTS:
Extensive travel, must be able to travel by automobile and airplane
Ability to sit, stand and walk at will, not a sedentary position. Long periods of sitting required.
Occasionally lift and carry moderate weight, up to 30 lbs.
Ability to use keyboard.
Ability to touch, hear, see and speak corrected to normal range.



 

Title: Clinical Therapists

Facility: Ascent

RESPONSIBILITIES: The Clinical Therapist is responsible for preparing initial assessments, progress notes, staffing updates and discharge summaries. Conducts initial interviews with each child and composes initial assessment to include: primary symptoms, treatment plan, diagnostic impressions, mental status and initial case summary. Meets with each child, as necessary, and provides clinical documentation to review concerns, mental status and action plan. Completes a discharge summary for each child, describing progress towards designated treatment goals, case summary and recommendations. Attends weekly clinical staff meetings to review each child’s progress, exchange information, offer clinical recommendations and revise goals as needed. Attends daily Flash meetings and exchanges information with team. Case management with families and referral sources. Conducts clinical concurrent reviews with insurance case management, as needed, to help obtain third party payments and responds to requests for documentation. Follows all safety procedures and conducts working in the safest manner possible to protect children, staff and property.

QUALIFICATIONS: Master’s degree in Social Work and knowledgeable with DSM IV. State Licensure LCPC or LCSW strongly preferred. Previous Wilderness experience helpful. Proven experience with substance abuse counseling and family systems. Must demonstrate professional communication skills. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public. Experience working with families, insurance and managed care companies a plus. Must have demonstrated telephone skills in using initiative and assertiveness, while maintaining excellent customer relations.

WORK SCHEDULE: Full time year round. Some field work required.

SALARY: Salary dependent on education, licensure and experience. Comprehensive benefits package available following 30 days of employment.

APPLY: Send cover letter and resumes to holly.kroeger@uhsinc.com  or mail to Rt. 1 Box 511, Bonners Ferry, ID. 83805 or fax to 208-267-1512. For further information regarding ASCENT please visit www.ascent4teens.com 


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Testimonials
 "I sent you a broken, fragile, scared, defiant, self-destructive boy. You returned to me a beautiful, loving compassionate, and caring young man. I was deeply touched by my reunion with my son. It was the greatest moment of my life. A small miracle took place at Ascent and I thank you one and all." -Ascent Parent
 


 

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Ascent is owned and operated by a subsidiary of Universal Health Services, Inc., one of the leading hospital management companies. For more information on the company, visit
www.uhsinc.com